Return & Replacement Policy
Customer Assurance:
At NOTCH, your satisfaction is our top priority. We are committed to delivering the best quality products and service. Should any issues arise, we are here to resolve them promptly and ensure your complete satisfaction.
Return & Replacement Policy:
To guarantee your peace of mind, NOTCH offers two convenient options:
- FREE replacement: If your product arrives damaged or has a manufacturing defect, we will swiftly send you a replacement at no additional cost after due diligence has been made.
- Store credits: Choose this option for flexibility to select another item that better suits your preferences after our replacement/product team approves the same.
Special Consideration:
Even during our sales, our commitment to quality remains unwavering. Please note that all sale items are final sale and cannot be returned or exchanged. We appreciate your understanding in this matter.
Process Made Easy:
If you need to request a free replacement due to product damage or a manufacturing defect, simply provide us with your:
- Name
- Email address/ Phone number associated with your order.
- Contact us at notchmerch@gmail.com or Whatsapp us at +919449699873 with 3 Images and 1 Video atleast, and our dedicated team will audit and assist you promptly with regards to the Replacement / Store Credits to ensure your experience with NOTCH is seamless and satisfactory.
